Frequently Asked Questions

If you have questions about the EVE Online Store, please visit our Frequently Asked Questions section before contacting our staff. You may find your question has already been answered.

Contact Customer Support

For help with the EVE Online Store, EVE Store account, or your specific order, our Sales team can be reached by email, Monday through Friday from 9 AM to 5 PM (EST). If you have a question about the EVE Online Store, you may contact us at store@eveonline.com.